IT Support AI Voice Agent
Empower your IT support team with a voice AI agent that resolves tier-1 issues, reduces call wait times, and scales seamlessly with your business.
Demo: Meet Our Tech Support Agent
Why Dynapt’s AI Voice Agents?
Our AI voice agents are custom built to serve businesses across all industries, offering powerful features and versatile use cases that meet the needs of a rapidly evolving digital landscape.
of business owners believe AI will improve customer relationships
of customers trust companies that use AI
cost savings when using AI-powered support solutions for L1 tech support
time saved when using AI-powered support solutions for L1 tech support
Key Features
Guide Callers Seamlessly
AI-driven call flow design ensures smooth routing, using skills-based journeys and real-time decision-making.
Issue Resolution & Troubleshooting
AI handles common IT issues like password resets and account unlocks, leveraging context-aware troubleshooting.
Knowledge Management & Intelligence
AI-powered NLU enhances comprehension, while dynamic knowledge bases and TTS provide clear, human-like interactions.
Learning & Adaptation
Continuous AI learning refines workflows, optimizes responses, and improves efficiency over time.
Scalability & Integration
Grow at your own pace with AI-driven call handling that effortlessly scales to meet demand. Seamlessly connect to ticketing systems, knowledge bases, and other enterprise tools for a truly cohesive IT support experience.
Security & Compliance
Protect sensitive data with robust encryption, secure hosting, and built-in compliance features. From HIPAA to SOC 2, our Voice AI Agent ensures your organization meets critical regulatory and security standards
Add-On Integrations
These add-on integrations ensure seamless connectivity with critical business systems and enhance the Al IT Support Voice Agent's effectiveness for more complex environments.
Basic API Integration
Adds connectivity for basic automation
and data exchange.
Advanced API Integration
Enables multi-system synchronization, workflow automation, and enhanced capabilities.
ROI & Value Delivered
Automate tier-1 IT support inquiries, reducing reliance on human agents and lowering operational costs.
Al-driven troubleshooting resolves common IT issues, such as password resets and account unlocks, in seconds, reducing average call handling time.
Employees receive immediate, accurate support, minimizing downtime and improving workplace efficiency.
Al-powered call handling adapts to fluctuating support demands, ensuring smooth operations during peak periods.
Industry-leading security features - such as encrypted interactions, audit logs, and firewall protection - ensure regulatory compliance and secure data handling.
Ready to Unlock AI’s Potential?
